Features: Outreach is the #1 Sales Engagement Platform that streamlines effective playbooks, so teams can focus their time, effort and attention on driving better customer engagement. Leading companies choose Outreach because it fits every workflow; is secure and scalable; and applies AI to power better engagement and rep efficiency. Please contact Outreach for a full list of features and how it applies to you, but core functionality is found here - https://www.outreach.io/product
Pricing Options: Pricing is per seat billed on an annual basis. There is tiered, volume-based pricing for companies with scaling and larger sales teams.
Technical Expertise Required: Helpful to have some level of Salesforce experience but not a requirement
Typical Installation Time: 3 weeks. Actual implementation takes around 4 hours but teams are generally fully up and running in 3 weeks.
Training Offered: Outreach offers paid training & implementation services up front, plus an online university as a constant training resource - https://university.outreach.io/
Support Offered: Outreach offers a standard support package accessible here - https://support.outreach.io/hc/en-us. Customers can purchase in-app chat support or depending on the size of customer, there will be an assigned Outreach customer success manager.
